Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod
tempor incididunt ut labore et dolore magna aliqua. dolore eu fugiat nulla pariatur.
71-75 Shelton Street, Covent Garden, London, United
Kingdom, WC2H 9JQ
Leave a message here
Frequently Asked Questions
A cloud call center solution is a system hosted in the cloud, enabling businesses to
handle voice communications coming in and going out. It thus provides all that scalability, flexibility, and advanced features—call routing and analytics enhance customer service.
The software will automate the dialing process of outbound calls; agents are only connected in case the call is really answered. This helps by increasing efficiency since it reduces idle time, and agents can handle more calls in less time.
Our call center services enable customer interaction and agent productivity through
IVR, ACD, call recording, real-time analytics, and predictive dialers.
Yes, our solutions of voice integrate with any existing business system, ensuring a seamless transition with minimal disruption of the business operations.
Call center services improve customer satisfaction by reducing the waiting period through effective call routing. In addition to this, IVR provides self-help facilities so that customers can quickly fix problems and hence get a better overall experience.
A cloud call center service, like Turain Software, can offer scalability and additional features to your business to improve the effectiveness of communication. The solutions ensure the flexibility of operations under dynamic business needs with sustained improvement in customer service to ensure continued growth.